Effective Listening

In a monthly marketing meeting, the marketing double-decker wants 5 of his provides to conduct a research on market dowery on 5 different areas. Each staff is depute a territory. The manager rejects, one month by and by in the same meeting, one of the 5 reports because the research is on the wrongfulness territory. If we assume the ability of all staffs is the same, then it is evidently a talk breakd take in that causes the wrong research was conducted. The number of misconstrue may be costly to a company. ofttimes when a misunderstanding occurs on the job, it is attributed to a lack of communication, which or so of clock implies that whoever was delivering the message did non do an effective job. unless what or so the other side, the attender? Listening is important in telephone line because it is the communication skill most oftentimes used in human interaction (Curtis, Floyd and Winsor 1992, p.56). Between 45 and 55 pct of passels communication time will be spent in listening to others (Nichols and Stevens 1957, p.6, Werner 1975, p.26). However, listening is not a skill that most people perform rise up. Studies show that people do not listen effectively. On an average, people listen only at 25% efficiency (Nichols and Stevens 1957, p.ix).

It is difficult to secure listening, but more often than not it can be defined as a recipient orientation to the communication execute; since communication involves both a source and a receiver, listening consist of the roles receivers play in the communication process (Floyd 1985, p.9). Listening is a process that includes heari ng, attendance to, understanding, evaluatin! g and responding to spoken messages. (Floyd 1985, p.9) Our own listening habits have been developed since we were born. much(prenominal) habits are so well established that we perform them without thinking. But unfortunately, such habits are normally undesirable... If you want to get a full essay, order it on our website: BestEssayCheap.com

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